For questions or technical problems with the Fritz! Products is the so far only about a paid 0180-number reachable phone support from AVM a message from Monday to Friday from 9 to 20 clock and on Saturday from 10 to 18 clock for customers ready. The cost of the call depends on the contract with the respective telephone company; for users of a landline flatrate, the support call, according to the company "usually free". For other European countries, there are now national support phone numbers.
As usual, you can also submit support requests online at www.avm.de/support. The inquiries are usually answered within one working day by email. Many questions can already be clarified about the continuously updated and mobile accessible AVM knowledge database.spoods.de